Eagle Creek Reviews

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/5.0

2 customer reviews

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Eagle Creek

Eagle Creek, known for its luggage and travel accessories, is rated 1.0 out of 5. The rating reflects how travelers and outdoor enthusiasts view their experience with Eagle Creek. Reviews of Eagle Creek are verified before publication.

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2 Reviews on Eagle Creek

by Alfredo W.

Jun 09, 2022

Awful logistics and operations

5 days in today since I passed my order and item has still not shipped out. They create a UPS label and let your shipment rot in their warehouse. Then nothing happens. Don't trust them, their operations and logistics are NOT reliable.

by Wallace Tucker

Jan 19, 2022

Eagle Creek Cargo Hauler 130

Eagle Creek claim that this bag is reinforced at the weakest points so you don't have to worry whilst travelling. On my VERY FIRST trip abroad I was dismayed to see that 2 holes had appeared in the bottom of the bag. I had dropped off my bag at check in and on arrival at the hotel saw the holes in the bottom. On closer inspection it was obvious that the fabric used was thin and flimsy and any scuffs would quickly wear a hole in the material. So I raise the issue with Eagle Creek under the 'No Matter What' warranty. The bag was shipped by me (another £10 wasted) to the repair centre. Nearly 4 months later I am still waiting for a successful resolution from Eagle Creek. A shoddy product that is not up to the job as advertised and a shoddy (non-existent) level of customer service. Don't waste your money on a bag that can't take the rigours of normal travel and don't expect Eagle Creek to honour their commitments specified on the website.

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